1. BUSINESS NAME & CONTACT DETAILS
NorthStone Wire Art & Gemstone Jewellery
We aim to post goods within 72 hours of payment, normally by Royal Mail
With the exception of bespoke and custom orders, if you wish to cancel your order, you may do so at any time up to 30 days after receipt of the goods. Please let us know by email to firstname.lastname@example.org
Goods must be returned within 30 days from cancellation in their original condition for a refund, obtaining proof of posting. Please note it is not our policy to refund the postage of returned goods unless they are incorrect or faulty.
Subject to receipt of the returned goods or proof of postage from the Post Office, a refund will be made within 14 days. A deduction may be made if the goods are not in their original condition or packaging.
Your contact details provided upon payment may be used for the purpose of obtaining your feedback or to advise you of future products launched by us. If you wish to opt out, please send an email to email@example.com with "Unsubscribe" in the topic line, and we apologise for the inconvenience.